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Australian Taxation Office and Services Australia AI failures

Every documented AI failure involving Australian Taxation Office and Services Australia on the AI Failure Index, classified by the mechanism that broke.

Failures
1
Highest severity
High
Span
2023
Failure modes
1
By failure mode
By severity
FI-0658Public SectorHigh
Identity & Access Drift

AI Voice Clone Bypasses Centrelink and ATO Identity Verification

In March 2023, journalist Nick Evershed demonstrated that the voice biometric security used by Centrelink and the ATO could be spoofed. Using a synthetic clone of his own voice, he successfully verified his identity to gain account access.

Confidence
Medium (multi-source)
Australian Taxation Office and Services Australia3 sourcesPressPublicMar 2023

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