Vendors and modelsDeployer

CCC Information Services and Tractable AI failures

Every documented AI failure involving CCC Information Services and Tractable on the AI Failure Index, classified by the mechanism that broke.

Failures
1
Highest severity
Medium
Span
2021
Failure modes
1
By failure mode
By severity
FI-0697InsuranceMedium
Brand & Safety Incident

Insurance AI photo-based repair estimates allegedly inaccurate

Photo-based AI tools from CCC and Tractable were reported by repair shop owners to frequently provide inaccurate cost estimates. These tools allegedly failed to account for internal structural damage, leading to pricing disputes.

Confidence
Medium (multi-source)
CCC Information Services and Tractable2 sourcesPressPublicApr 2021

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