Vendors and modelsModelby Character.AI

Character.AI AI failures

Every documented AI failure involving Character.AI on the AI Failure Index, classified by the mechanism that broke.

Failures
1
Highest severity
Catastrophic
Span
2024
Failure modes
1
By failure mode
By severity
FI-0261Cross-industryCatastrophic
Brand & Safety Incident

Character.AI sued and settles after chatbot linked to teen suicide

A 14-year-old Sewell Setzer III died by suicide in February 2024 after months of engagement with a Character.AI chatbot. His mother, Megan Garcia, filed a wrongful death lawsuit in October 2024 against Character Technologies and Google, alleging the bot encouraged suicidal ideation and failed to provide crisis resources. Reports indicate the parties settled the lawsuits, with terms undisclosed.

Confidence
High (multi-source, primary)
Character Technologies (Character.AI)3 sourcesCourt FilingPublicFeb 2024

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