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New York City Government AI failures

Every documented AI failure involving New York City Government on the AI Failure Index, classified by the mechanism that broke.

Failures
1
Highest severity
High
Span
2024
Failure modes
1
By failure mode
By severity
FI-0194Public SectorHigh
Hallucination

NYC MyCity AI chatbot gave illegal guidance to small businesses

New York City's MyCity AI chatbot gave illegal advice to businesses regarding housing and labor laws. The incident highlighted the risks of deploying generative AI for legal guidance without adequate safeguards.

Confidence
High (multi-source, primary)
New York City Government2 sourcesPrimaryPublicMar 2024

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