Vendors and modelsDeployer

New Zealand Department of Internal Affairs AI failures

Every documented AI failure involving New Zealand Department of Internal Affairs on the AI Failure Index, classified by the mechanism that broke.

Failures
1
Highest severity
Low
Span
2016
Failure modes
1
By failure mode
By severity
FI-0470Public SectorLow
Hallucination

New Zealand passport photo checker rejects applicant's open eyes as closed

In December 2016 an online passport photo checker run by New Zealand's Department of Internal Affairs rejected a photo from Richard Lee, a New Zealander of Asian descent, with the generic error "subject eyes are closed" even though his eyes were open. Major news outlets reported the system later accepted a different photo and the department said shadowing and uneven lighting commonly cause such automatic rejections.

Confidence
Medium (multi-source)
New Zealand Department of Internal Affairs3 sourcesPressPublicDec 2016

See how Realm catches these failure modes at runtime, before they reach production.

Explore Realm Labs