Vendors and modelsDeployer

Refugees and Citizenship Canada AI failures

Every documented AI failure involving Refugees and Citizenship Canada on the AI Failure Index, classified by the mechanism that broke.

Failures
2
Highest severity
High
Span
2022 to 2026
Failure modes
2
By failure mode
By severity
FI-0428Public SectorHigh
Hallucination

IRCC automation produced incorrect assessments and at least one AI-generated refusal

Public reporting documents at least one case where IRCC automation and generative-AI-assisted review produced a refusal letter containing fabricated job duties and acknowledged the use of generative AI in the review. Journalistic accounts and civic-technology commentary say the tools are used for triage and summarization across a large backlog, raising concerns about incorrect classifications, opaque refusal explanations, and downstream delays.

Confidence
Medium (multi-source)
Immigration, Refugees and Citizenship Canada (IRCC)2 sourcesPressPublicMar 2026
FI-0458SaaSMedium
Policy Violation

IRCC automated triage pilot flagged for wrongful processing in academic study

IRCC's TRV eApps Advanced Analytics Pilot used AI to triage visa applications. An academic assessment in 2022 found the system lacked accountability and risked wrongful triage.

Confidence
Medium (multi-source)
Immigration, Refugees and Citizenship Canada (IRCC)2 sourcesPressPublicJul 2022

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