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Security Health Plan and NaviHealth AI failures

Every documented AI failure involving Security Health Plan and NaviHealth on the AI Failure Index, classified by the mechanism that broke.

Failures
1
Highest severity
High
Span
2019
Failure modes
1
By failure mode
By severity
FI-0596HealthcareHigh
Brand & Safety Incident

Security Health Plan uses NaviHealth AI to deny elderly patient medical coverage

An AI length-of-stay prediction led Security Health Plan to terminate medical coverage for an elderly patient. The insurer relied on a recovery estimate from NaviHealth's algorithm despite the patient's continued severe symptoms.

Confidence
Medium (multi-source)
Security Health Plan and NaviHealth2 sourcesPressPublicJun 2019

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