Vendors and modelsVendor

Snap AI failures

Every documented AI failure involving Snap on the AI Failure Index, classified by the mechanism that broke.

Failures
4
Highest severity
Catastrophic
Span
2023 to 2026
Failure modes
2
By severity
FI-0626Cross-industryCatastrophic
Brand & Safety Incident

Snapchat algorithm allegedly linked minor with sex offenders

A lawsuit alleged that Snapchat's Quick Add recommendation feature connected a 12-year-old girl with convicted sex offenders, leading to sexual assault. A judge dismissed the claims in February 2024, citing Section 230 of the Communications Decency Act.

Confidence
Medium (multi-source)
Snap Inc.2 sourcesPressPublicFeb 2024
FI-0334SaaSHigh
Brand & Safety Incident

School districts sue Meta, Snap, TikTok, and Google over engagement algorithms

Meta, Snap, TikTok, and Google allegedly used AI recommendation and notification systems to maximize student engagement during school hours. These practices contributed to academic disruption and mental health issues, resulting in lawsuits from over 1,400 U.S. school districts.

Confidence
High (multi-source, primary)
Meta, Snap, TikTok, and Google3 sourcesPrimaryPublicJun 2026
FI-0057Cross-industryMedium
Brand & Safety Incident

Snapchat's My AI gave teens troubling advice and posted on its own

Snapchat's My AI assistant, available to millions of teens, was shown giving minors advice on hiding alcohol smell and setting up an encounter with an older adult, and at one point posted a Story on its own. UK regulators flagged child-privacy concerns.

Confidence
Medium (multi-source)
Snap2 sourcesPressPublicAug 2023
FI-0286Cross-industryMedium
Hallucination

Snap Inc. My AI chatbot produced toxic outputs and faced UK regulatory probe

Snap launched My AI in February 2023, which subsequently produced problematic outputs and hallucinations. This led to an investigation by the UK's ICO regarding child privacy and safety guardrails, and the company acknowledged non-conforming language in internal reviews and outlined safety enhancements.

Confidence
High (multi-source, primary)
Snap Inc.4 sourcesPrimaryPublicFeb 2023

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