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Waymo AI failures

Every documented AI failure involving Waymo on the AI Failure Index, classified by the mechanism that broke.

Failures
5
Highest severity
High
Span
2023 to 2026
Failure modes
2
FI-0379Travel & HospitalityHigh
Agentic Action Error

Waymo robotaxi blocks ambulance during Austin mass shooting response

A Waymo autonomous vehicle obstructed an emergency response corridor in Austin during a mass shooting. The incident led to demands for a meeting between Waymo and Austin city officials to discuss emergency coordination.

Confidence
Medium (multi-source)
Waymo2 sourcesPressPublicMar 2026
FI-0715Travel & HospitalityMedium
Brand & Safety Incident

A Waymo robotaxi flagged its teen passengers, disabled itself, and summoned police

In early July 2026, San Mateo, California police detained two 15-year-olds after a Waymo driverless robotaxi detected behavior its systems flagged as a safety concern, disabled the vehicle, and alerted authorities. The teens were reported to be drinking and shooting Orbeez water beads from the car. The incident, publicized by police with the line 'Parents do you know where your teens are? Waymo does,' drew scrutiny over passenger surveillance and the limits of privacy inside autonomous vehicles.

Confidence
Medium (multi-source)
Waymo2 sourcesPressPublicJul 2026
FI-0726Travel & HospitalityMedium
Agentic Action Error

Waymo robotaxis stalled en masse on July 4, gridlocking San Francisco and drawing a mayoral rebuke

During San Francisco's July 4, 2026 fireworks, Waymo vehicles were documented blocking traffic, driving over lit fireworks, and stalling en masse on a key Presidio connector road, compounding citywide gridlock. Mayor Daniel Lurie wrote state transportation leaders that by the end of the fireworks show 'autonomous vehicles became immobilized in travel lanes, blocking key streets and ultimately bringing traffic to a standstill,' urging a regulatory framework for AVs during major events and a prove-it-before-you-deploy-it standard. Uber separately blamed Waymo obstructions for much of the July 4 fiasco. The episode followed Waymo glitches driving into flooded San Antonio streets, construction-zone trouble that suspended freeway service in May, and NHTSA's July 8 warning about AVs interfering with first responders.

Confidence
Medium (multi-source)
Waymo2 sourcesPressPublicJul 2026
FI-0619Cross-industryMedium
Agentic Action Error

Waymo autonomous vehicle kills bodega cat in San Francisco

A Waymo robotaxi killed a popular bodega cat named KitKat in San Francisco's Mission District on October 27, 2025. While Waymo claimed the cat darted under the vehicle, video evidence showed the cat had been underneath for some time before the vehicle drove off.

Confidence
Medium (multi-source)
Waymo3 sourcesPressPublicOct 2025
FI-0668Cross-industryLow
Brand & Safety Incident

Waymo Recalls Software After Two Robotaxis Hit Same Tow Truck

Two Waymo autonomous vehicles collided with the same tow truck and its payload in Phoenix, Arizona, within minutes of each other. The incidents were caused by a software misinterpretation of the vehicle's orientation and movement.

Confidence
Medium (multi-source)
Waymo2 sourcesPressPublicDec 2023

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