Washington State Lottery AI app generates inappropriate user image

Washington's Lottery suspended its AI-powered 'Test Drive a Win' app after it reportedly generated a topless image of a user. The system was intended to place users in fantasy vacation settings but failed to adhere to clothing guardrails.

Washington State Lottery · Incident Mar 30, 2024 · Indexed Jun 22, 2026 · 2 sources

The AI generated a topless image despite a comprehensive set of rules requiring people in images to be fully clothed.
What
Washington's Lottery suspended its AI-powered 'Test Drive a Win' app after it reportedly generated a topless image of a user.
Incident date
Mar 30, 2024
Who
Washington State Lottery
Failure mode
Brand & Safety Incident
AI surface
Chatbot
Severity
High

What happened

A user uploaded a photo to the 'Test Drive a Win' marketing app to be placed in a 'swim with the sharks' fantasy scene. The AI generated an image showing the user as almost completely nude with bare breasts exposed. The Washington State Lottery subsequently pulled the site offline.

What broke inside the model

Failure path · mode profile · Brand & Safety Incident
  1. 01 · TriggerA user prompts the model in public view.
  2. 02 · Model stepThe model produces unsafe or off-brand output.
  3. 03 · Control gapNo filter holds the line before publish.
  4. 04 · FailureThe output goes public unchecked.
  5. 05 · ConsequenceA reputational or safety incident lands.

A contained signal crosses into output that goes public.

The generative AI failed to adhere to built-in parameters and rules designed to ensure people in images were fully clothed. This represents a failure in the system's content filtering and guardrail mechanisms.

Public visibilityHigh
Regulatory exposurePossible
Customer impactFew customers
Financial impactUnknown
Time to disclosureDays
  1. PressWashington’s Lottery halts AI app after user says it generated a topless photoadage.com
  2. PressWashington's Lottery AI site turned user photo into pornmynorthwest.com
Permalinkhttps://failureindex.ai/failures/washington-state-lottery-generates-inappropriate-image
CitationAI Failure Index. "Washington State Lottery AI app generates inappropriate user image" (FI-0630). Realm Labs. https://failureindex.ai/failures/washington-state-lottery-generates-inappropriate-image (indexed Jun 22, 2026).
Share cardA branded image of this record for posts and slides.

Data fields CC-BY 4.0, prose citation permitted. Incident ID FI-0630. Full dataset at /data.

Note from Realm Labs, the Index steward

How Realm would have caught this

Controls for this failure mode
  • Prism
  • OmniGuard
  • AI Detection & Response (AIDR)

Realm watches the model's internal state for the signature of unsafe or off-brand generation and can block or reroute the output before it becomes public, in real time rather than after it has been screenshotted.